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Jungle Scout Is Not Displaying Rank, Estimated Sales or Revenue

When Jungle Scout doesn't display a product's rank, sales or revenue, it is typically due to one of these reasons:  

1) Smile.amazon website is in use, or the smile extension is enabled. JS does not work when the smile app is in use on the amazon store.

2) Amazon did not publish a rank in the parent category. If there is no rank in a product's parent category, then Jungle Scout can't estimate sales or revenue, since we use Amazon's Best Seller Rank to determine those estimates. It's important to note the rank must be in the parent category, and not a subcategory. Jungle Scout doesn't estimate sales and revenue for sub-category rankings because those rankings fluctuate on an almost constant basis, making accuracy next to impossible.

You can check for a parent category rank by clicking on an item, scrolling down to the item details and looking for this:

If you still have questions about missing estimates, please send us the ASIN of the product giving you those results at support@junglescout.com, and we'll dig into this for you. :)

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