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Pictures In The Web App Will Not Load

Occasionally this funny issue comes up in the Product Tracker and can be fixed by using a different browser.  If you are using Safari, Firefox or Internet Explorer, try swapping them out for Google Chrome.  While the web app is compatible with all browsers, Google Chrome seems to have the least amount of issues.

If you still have problems after changing your browser to Chrome, please make cure you have JavaScript enabled. You can check that by following these instructions:

  • While in Google Chrome, copy and paste this URL into the search/address bar: chrome://settings/content
  • It will open a new page; under the heading 'JavaScript' check to see if 'Allow all sites to run JavaScript' is checked:

  • If the box is not checked, click it to allow Chrome to run JavaScript.
  • Finally, close all Chrome windows and then reopen. The products' pictures should now be showing in your Tracker.  

If you are still having problems, after enabling JavaScript, please contact us at support@junglescout.com. We'd be happy to get this fixed for you. :).  

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